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Positive Behaviour Support

Positive behaviour support that changes the environment, not just the person.

Functional behaviour assessment, positive behaviour support plans and hands-on training for the people in a participant's daily life. NDIS behaviour support delivered with a social work lens across greater Melbourne, via telehealth and through selective national outreach.

AHPRA registered /NDIS registered provider /Aged Care & Support at Home /DVA
Quick enquiry
Takes 60 seconds

Talk to our intake team

Or call 1300 294 635
Who is the support for?

Replies within 1 business day from a real intake clinician. Confidential. Never shared.

What we offer

Inside positive behaviour support
01

Functional behaviour assessment (FBA)

Structured assessment to understand what a behaviour is communicating and what's driving it.

  • A clear picture of the function behind the behaviour
  • Triggers, patterns and unmet needs identified
  • A foundation for a targeted support plan
  • Written up in language the whole team can use
02

Positive behaviour support plans

Plain-language plans built around the participant's life, goals and the people who support them.

  • Everyday strategies, not just clinical theory
  • Guidance support workers and families can follow
  • Proactive strategies that reduce distress
  • Reviewed and adjusted as things change
03

Reducing restrictive practices

The slow, careful work of replacing restrictive practices with dignified, everyday alternatives.

  • Restrictive practices reduced where safe to do so
  • Dignity and autonomy protected
  • Compliant reporting where practices remain
  • A plan to keep moving in the right direction
04

Support worker and family training

Coaching for the support workers, families and teams who carry the plan day to day.

  • Confident, consistent support around the participant
  • Strategies everyone understands and uses the same way
  • Fewer crises through early, proactive responses
  • Training tailored to the actual team, not a generic course
05

Social work consultation

A systems view across family, school, housing, culture and community, where behaviour is never a single-discipline problem.

  • Coordination with the wider support system
  • Culturally responsive, CALD-aware practice
  • Links to the right services and supports
  • Joined-up care with OT, psychology and speech
An adult and a child spending time together outdoors at golden hour

What it is

Understanding why a behaviour makes sense, then changing what's around it

Positive behaviour support starts from a simple idea: behaviours of concern usually make sense once you understand what they're communicating. Our practitioner works with NDIS participants, families and support teams to figure out the 'why', then builds practical strategies that reduce distress and keep everyone safer.

The work combines a functional behaviour assessment, a plain-language behaviour support plan, and coaching for the people who are with the participant every day. We write plans to be used, not filed, with clear guidance support workers and families can actually follow.

Our practitioner holds postgraduate qualifications in social work and physiotherapy, which brings a strong systems lens (family, school, housing, culture and community) and a comfort with the physical health, pain and sensory layers that often sit underneath behaviour.

Who it helps

Who behaviour support helps
A parent and two children smiling together outdoors in golden afternoon light

Children and young people

Behaviours of concern at home, at school or in the community, supported with the family and school around them.

Read more
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Adults

Adults with disability whose behaviours of concern are getting in the way of home, work or community life.

Read more
An adult and a child spending time together outdoors at golden hour

Families and carers

The people doing the day-to-day support, coached so the plan carries into everyday life.

A Constellation clinician walking through a light-filled clinic space

Support coordinators and providers

Clear, funding-ready behaviour support that fits the wider plan, from practitioners who communicate.

How we deliver

Where behaviour support happens
A family together outdoors in golden afternoon light
Mobile visits

Mobile visits across greater Melbourne, in homes, schools and the community

A person relaxed at home in warm afternoon light
Telehealth

Telehealth for participants in regional Victoria and interstate

A family together outdoors in golden afternoon light
Mobile visits

Selective national outreach for complex cases

Funding pathways

Funded the way you fund it.

Behaviour support is funded almost entirely through NDIS, under Improved Relationships (Capacity Building).

NDIS

Plan-managed, self-managed and agency-managed. Capacity Building, Improved Daily Living and Core supports.

Aged Care & Support at Home

Allied health under Support at Home, home care packages and aged care home placements. In-home and on-site visits.

DVA

Veteran allied health under valid DVA referrals. Bulk-billed where eligible.

Private

Pay privately for therapy or assessments without a referral. Clear, upfront fee schedule.

Your clinicians

The positive behaviour support team

Our positive behaviour support clinicians work across the Gympie and Hawthorn clinics, in homes, schools and aged care settings, and via telehealth Australia-wide. We match you to the right person for your goals, funding and location, not just the first available.

  • AHPRA-registered or PACFA / ACA-accredited clinicians, with provisional staff under senior supervision
  • NDIS registered provider, plus Aged Care Support at Home, DVA and private
  • Seen in clinic, at home or school, or by telehealth across QLD, VIC and NSW
  • Plain-English, funding-ready reports written to be acted on

Common questions

Positive Behaviour Support FAQs
Is behaviour support only for NDIS participants?

In practice, almost always yes. Behaviour support is funded through NDIS under Improved Relationships. If you're not an NDIS participant but think you need this support, get in touch and we'll help point you in the right direction.

How long does a behaviour support plan take?

It starts with a functional behaviour assessment, which involves time with the participant and the people around them. From there we develop the plan and train the team. We agree timeframes with you and your support coordinator up front.

Do you train our support workers?

Yes. Training the people who are with the participant every day is a core part of the work. A great plan that only lives in a document doesn't change anything, so we coach the team so everyone supports consistently.

Does your practitioner work interstate?

In some cases, yes. Our practitioner does selective national outreach for complex cases, plus telehealth for participants in regional Victoria and beyond. Travel and scope are agreed up front with the participant and their support coordinator.

Stars in our orbit

Letters from the people
we walk alongside.

From parents, NDIS participants, aged care families and the support coordinators who trust us with their people. Shared with permission; full names withheld on request.

"Our 14yo finally felt heard. Her counsellor was the first who actually got her, and now we have language we use as a family."

MR
Megan R.
Parent · Geelong, VIC

"The FCA report was the first time someone wrote about my life and it actually felt like me. My new plan reflects what I actually need."

JM
Jordan M.
NDIS participant · Adelaide, SA

"Reports land on time, every time. Recommendations are practical and NDIS aligned. I send participants here when I want it done right."

BL
Bec L.
Support Coordinator · Sydney, NSW

"The OT came to the nursing home and sat with us through the swallow plan. We didn't have to chase, explain, or repeat ourselves once."

DC
Diane C.
Aged care family · Melbourne, VIC

"Play therapy at age 3 felt like a long shot. Six months in, we finally feel like we know our son better. The clinician partnered with us the whole way."

SP
Sam P.
Parent · Gympie, QLD
OK
Olive K.
Adult psychology client · Hawthorn, VIC

"Kristie's assessment finally gave me language for what I'd been experiencing. The report was clear and the recommendations were practical."

Shared with permission · Names withheld where requested
Read more letters →

Ready to start?

Let's get you matched with the right positive behaviour support clinician.

Whether you're a parent looking for support, an adult navigating NDIS, an aged-care family, or a support coordinator with a referral, we'll meet you where you are.

Quick enquiry
Takes 60 seconds

Tell us who needs support

Or call 1300 294 635
Who is the support for?

Replies within 1 business day from a real intake clinician. Confidential. Never shared.