Diagnosis, NDIS evidence and therapy across the lifespan.
Daily living, regulation, independence and reporting.
Language, AAC, literacy and adult dysphagia.
Trauma-informed, neuro-affirming. Every age.
From age 2. The language of early development.
Practical, dignified support for behaviours of concern.
Nutrition support for disability, aged care and complex needs.
Movement, strength and independence across the lifespan.
Funding-ready clinical evidence.
For older Australians, the right therapy isn't a building you have to drive to. It's a clinician at the kitchen table, in the lounge room, or in residential aged care. Our team does most of this work in the home. We respect routines, involve family where the client wants them involved, and keep the focus on comfort, dignity and continuity of care.
Working with older Australians often happens in the lounge room, at the kitchen table, in residential aged care, or with the family dog underfoot. The work is slower, more intimate, and more honest than clinic work. Our clinicians who do it well are some of the most senior in our team.
An OT assessment at the kitchen sink tells you more in twenty minutes than an hour in clinic. We see how the kettle is reached for, where the rail should go, why the bathroom is the room everyone is worried about. The home is the truth.
Memory changes are rarely just clinical. They're family. We do cognitive assessments with dignity and we sit with families through what the result means. The conversation goes better when someone has done it before.
Dysphagia is one of the most isolating parts of getting older. A well-written mealtime plan means a mum or a dad can eat with the family again, safely. Justin and the speech team do this work in aged care residences and at home.
Working alongside care staff, not over them. Practical recommendations the team can actually act on. Reports that read like they were written by someone who has been in the building. Julie's 34 years of experience shows up in the small things.
The wins in this work are small and consequential. Getting back to walking to the letterbox. Showering without a carer. Eating a roast with the family. Returning to the bowls club. These are the moments that change a person's last decade.
Some of our work is supporting comfort and dignity as life is winding down: for the person, and for the family around them. We don't over-promise rehab. We focus on what matters now.
Most of our older-Australian work happens in five recognisable shapes. We'll be clear about which fits and what comes next before you commit to anything.
Our clinicians come to the family home, the residential aged care facility, the day-club or the retirement village. For some clients, especially in regional areas, we also use telehealth. But most of the meaningful work happens in person, in the room where life is lived.
Bedside swallowing assessments at home or in residential care, with a written mealtime plan that aged care staff, family and support workers can actually follow. We work in plain English, not clinical shorthand.
Our clinical psychologists do cognitive assessment with older Australians in a respectful, paced way: usually across more than one session, often at home. The report goes to the GP, family and care team in plain language with practical recommendations.
A lot of this work is upskilling the people around the older person: adult children, partners, support workers, facility staff. We run focused family meetings, write education-style summaries, and translate clinical recommendations into everyday actions.
Support at Home, residual home care packages, DVA and private funding all have different rules. Our admin team talks to providers and case managers so the funding side runs in the background and the client and family don't have to manage it.
Later life isn't a single stage. The reasons families bring us in, and the right clinician for the work, shift quietly through the decades. Here's the broad shape.
Adults moving from NDIS or working-age frameworks toward aged care. Early home modifications, OT for emerging mobility concerns, baseline cognitive assessments where there are early questions. The work that's done now saves work later.
Many clients in this band are still very independent. We get involved around fall risk, the first concerns about memory or attention, post-operative recovery, the transition into Support at Home, and counselling around adjustment to retirement or bereavement.
Conditions accumulate, energy reduces, and the home and the body both ask for more support. OT-led home modifications, dysphagia assessments, communication after stroke, and psychology for grief, isolation and adjustment. Most of this is in-home work.
Residential aged care work, dementia care, complex mealtime planning, and family support through the harder conversations. We don't chase milestones that don't matter to the person. We focus on comfort, dignity and continuity.
Trip hazards, an unsafe bathroom, struggling to get out of the chair, or near-misses on the stairs. OT-led home assessment, equipment and modifications under Support at Home or NDIS.
Repeating questions, getting lost in familiar streets, struggling with bills, or a recent dementia diagnosis. Cognitive assessment for clarity and care planning, psychology for the person and family.
Choking episodes, food sitting in the mouth, weight loss, or a recent hospital admission. Speech pathology dysphagia assessment, with a mealtime plan staff and family can follow.
Communication or swallowing changes, reduced confidence, equipment and home setup that no longer fits. OT and speech working together at home or in residential care.
Withdrawing from things they used to enjoy, sleep gone, or grief after the loss of a partner or community. Gentle, paced counselling and psychology, usually at home.
After bereavement, a move into care, or as the world shrinks. Counselling delivered in the home, with family included where the client wants them in.
Distress, escalation or behaviours that staff are struggling to support, especially with dementia. Behaviour support and social work input alongside other clinicians where it fits.
Functional assessments and reports that aged care assessors, Support at Home providers and family can all read and act on. Written in plain English, not jargon.
Daily living, regulation, independence and reporting.
Language, AAC, literacy and adult dysphagia.
Diagnosis, NDIS evidence and therapy across the lifespan.
Trauma-informed, neuro-affirming. Every age.
Funding-ready clinical evidence.
Hand-picked clinicians from across our QLD, VIC and NSW team for older australians.
Older Australians most often see us through Aged Care Support at Home (and existing home care packages during transition), DVA, or privately. Support at Home funds allied health where the provider has approved it within the client's care plan, and we're happy to coordinate directly with case managers. DVA card holders are seen at the published DVA rates with no out-of-pocket cost.
Allied health under Support at Home, home care packages and aged care home placements. In-home and on-site visits.
Veteran allied health under valid DVA referrals. Bulk-billed where eligible.
Pay privately for therapy or assessments without a referral. Clear, upfront fee schedule.
"Julie picked up things in one session that we'd missed for years. The FCA she wrote made Mum's plan review straightforward."
Yes. Our occupational therapists work in residential aged care facilities, retirement villages and the family home. We assess safety, equipment, transfers, daily routines and meaningful activity, and we coordinate with facility staff so recommendations actually land. We're set up to work with Aged Care Support at Home, home care packages, NDIS for younger residents, DVA and private clients.
Yes, where the provider has included allied health in the care plan. Support at Home funds a range of services including OT, speech pathology, psychology and counselling. We're happy to talk to your provider or case manager directly to confirm fit before you commit to anything.
Yes. Our speech pathologists do bedside swallowing assessments in residential aged care and at home, and we write mealtime management plans that staff and family can actually follow. We've worked extensively with aged care kitchens and care teams to keep mealtimes safe without turning them into clinical events.
Yes. OT-led home modification assessments are a core part of our aged care work: bathrooms, ramps, rails, kitchen access and lighting. We write the scope so quotes come back like-for-like, and we report in the format Aged Care, NDIS and DVA funders accept.
If the client wants them in, yes. For dementia care, family are often central to how recommendations land at home. For counselling, we follow the client's lead on who's in the room. Either way, we never speak about the person as though they aren't there.
Yes. Our clinical psychologists do cognitive assessments for older Australians where there are concerns about memory, attention or executive function. The report is written in plain English with practical recommendations for the GP, family and care team. We'll also flag when a referral to a geriatrician or memory clinic is the better next step.
Fair enough. We do a short introductory call first (sometimes with the family, sometimes with the person directly) so the clinician isn't a complete stranger when they walk in. We move at the person's pace, and if it isn't the right time, we'll say so rather than push.
From parents, NDIS participants, aged care families and the support coordinators who trust us with their people. Shared with permission; full names withheld on request.
"Our 14yo finally felt heard. Her counsellor was the first who actually got her, and now we have language we use as a family."
"The FCA report was the first time someone wrote about my life and it actually felt like me. My new plan reflects what I actually need."
"Reports land on time, every time. Recommendations are practical and NDIS aligned. I send participants here when I want it done right."
"The OT came to the nursing home and sat with us through the swallow plan. We didn't have to chase, explain, or repeat ourselves once."
"Play therapy at age 3 felt like a long shot. Six months in, we finally feel like we know our son better. The clinician partnered with us the whole way."
"Kristie's assessment finally gave me language for what I'd been experiencing. The report was clear and the recommendations were practical."
Whether you're a parent looking for support, an adult navigating NDIS, an aged-care family, or a support coordinator with a referral, we'll meet you where you are.
